Wyndham Garden Cancun Downtown
Av Tulum Sm 4 Mza 14 Entre Av, Near Plaza Las Americas, Cancun, 77500, Mexico
Rating
4.1
Price Level
$
房间
136
Pets
No
從 $ 617.92
08
Dec
Wyndham Garden Cancun Downtown, Cancun
Price & Availability
Select your room
1 King Bed Non Smoking ·
Room Only
Special discount -258.48 - Package Rate
Cancel free of charge before Sun, 24 Nov 2024
Std With 1 King Size Bed ·
Room Only
Room, 1 King Bed, Non Smoking ·
Room Only · 1 King Bed
Member’s exclusive price
Non Refundable
2 Queen Beds Non-Smoking ·
Room Only
Special discount -282.17 - Package Rate
Cancel free of charge before Sun, 24 Nov 2024
1 King Bed - Nonsmoking Room ·
Room Only
22% 特價
Non Refundable
Room, 1 King Bed, Non Smoking ·
Bed & Breakfast · 1 King Bed
Private sale
Non Refundable
Double King Bed Non Smoking ·
Room Only
Package Rate
Cancel free of charge before Wed, 27 Nov 2024
Std 2 Queen Beds ·
Room Only
1 King Bed ·
Room Only
24% 特價
Non Refundable
2 Queen Beds - Nonsmoking Room ·
Room Only
22% 特價
Non Refundable
Double King Size Bed ·
Room Only
Non Refundable
1 King Bed Non Smoking ·
Bed & Breakfast
Special discount -121.16 - Package Rate
Cancel free of charge before Sun, 24 Nov 2024
2 Queen Beds ·
Room Only
24% 特價
Non Refundable
Room Run Of House ·
Room Only
Package Rate
Cancel free of charge before Mon, 25 Nov 2024
1 King Bed Junior Suite Non-Smoking ·
Room Only
Special discount -334.60 - Package Rate
Cancel free of charge before Sun, 24 Nov 2024
Double Deluxe Queen Bed ·
Room Only
Non Refundable
Double King Bed Non Smoking ·
Bed & Breakfast
Non Refundable
Std With 1 King Size Bed ·
Bed & Breakfast
2 Queen Beds Non-Smoking ·
Bed & Breakfast
Special discount -132.29 - Package Rate
Cancel free of charge before Sun, 24 Nov 2024
1 King Bed - Nonsmoking Room ·
Bed & Breakfast
22% 特價
Non Refundable
Standard Room ·
Room Only
24% 特價
Non Refundable
Deluxe Room, 2 Queen Beds, Non Smoking, City View (Deluxe Family Room) ·
Room Only · 2 Queen Beds
Member’s exclusive price
Non Refundable
Junior Suite, 1 King Bed, Non Smoking ·
Room Only · 1 King Bed
Member’s exclusive price
Non Refundable
Std 2 Queen Beds ·
Bed & Breakfast
1 King Bed ·
Bed & Breakfast
24% 特價
Non Refundable
Double King Size Bed ·
Bed & Breakfast
Non Refundable
Suite Queen Size Bed ·
Room Only
Non Refundable
1 King Bed - Suite ·
Room Only
24% 特價
Non Refundable
1 Queen Bed - Deluxe Room ·
Room Only
24% 特價
Non Refundable
Room Run Of House ·
Bed & Breakfast
Package Rate
Cancel free of charge before Mon, 25 Nov 2024
Double Deluxe Queen Bed ·
Bed & Breakfast
Non Refundable
1 King Bed Junior Suite Non-Smoking ·
Bed & Breakfast
Special discount -156.82 - Package Rate
Cancel free of charge before Sun, 24 Nov 2024
Suite Queen Size Bed ·
Bed & Breakfast
Non Refundable
Junior Suite Standard ·
Room Only
Non Refundable
Junior Suite King Bed Non Smoking ·
Room Only
Package Rate
Cancel free of charge before Mon, 25 Nov 2024
Family Room Deluxe City View ·
Room Only
Package Rate
Cancel free of charge before Mon, 25 Nov 2024
Junior Suite Standard ·
Bed & Breakfast
Non Refundable
2 Queen Beds Deluxe Family Room City View Non-Smoking ·
Room Only
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4.1
850 reviews
5
522
4
381
3
161
2
47
1
38
Customers Review
Value 4.6
Location 4.2
Cleanliness 4.4
Comfort 4.3
Neighborhood 3.9
Amenities 3.8
Condition 4.1
Quality 5
Recomendation 83%
“Where to start..... since we got there it was a bad experience!! They did not have our 2 queen bed rooms ready that we paid for months ago and 1 Jr Suite with 2 queen beds that we reserved and played.
Jorge was the person that helped us check in when we arrived he was really rude and told us "what else you want me to do? the hotel is full" So we asked Jorge to talk to the manager
And ofcourse no manager was there on site so he called the "manager" and they finally gave us some rooms but not the ones that we paid for, the rooms they gave us were dirty the bed sheets stained, ripped and hairs on them also the curtains were dirty and the Jr suite room was missing 1 Queen bed, the next day they moved us to the rooms we payed for except for the 2 Queen bed Jr Suite.
Another issue that we ran into was the horrible service....when we needed items like toilet paper, towels or food we had to call multiple times or even go downstairs to finally qet what we needed/ordered.
Last thing is we didn't feel safe in this hotel, it seemed a little shady like somebody was gonna go in and steal our stuff I would not recommend this hotel to anybody We have stayed in way better hotels for less money and better service.”
— JOSE L LOPEZ
“Upon arrival the lobby roof had two major leaks pouring down onto the lobby floor. The staff in the lobby were not friendly or hospitable during our check in process. We had arrived a day late to check in due to travel issues and as we tried to check in the receptionist proceeded to tell us they canceled our reservation because we did not check in the day before. They did not email, call or text to alert us our reservation was canceled nor did they offer any sort of refund or reimbursement. We had to rebook and pay a small fee for rebooking though we did not authorize a cancellation of our booking. Upon entering our room we experienced a masked stench of cigarette smoke, we confirmed with the reception that we were in a non smoking room however the stench still lingers and is present whenever you enter the room. Also in the room there are two large wet spots with mold on the ceiling. My wife is pregnant and between the cigarette smell and mold ceilings we do not feel comfortable in our room. Lastly, there are few supplies such as small face towels and larger towels. We had one small face towel however it was stained/dirty with brown marks and so was unusable. The breakfast buffet was sub par with a small selection of hot food, cereal, and breads. The staff at breakfast were much more hospitable than our encounters with any other staff in the hotel. For the amount of money charged per night at this hotel we expected higher end amenities, more hospitable staff, and a cleaner and more sanitary stay. For the price of this hotel I would recommend booking elsewhere as it is not worth the amount of money charged from our experience.”
— abraham roman
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