Extended Stay America Select Suites Austin Northwest

Lucy Gonzalez

Nov 01, 2020

5

Tera, Chris, and everyone here were so helpful when I needed personal assistance with an injury. My room was very clean and well organized, smelled fresh. The kitchenette was well maintained and clean too. The rest of the hotel, including the parking lot, was clean, quiet, and well maintained too. For a budget hotel, this is an amazing value with outstanding professional service! I appreciate their attention to safety as well. DEFINITELY recommending this place to others, and will be returning.

Elle

Oct 25, 2020

2

I stayed at this hotel for a few months during a job contract. The room was nice, however, I found old dog treats under the bed, and the bedding and towels had, what appeared to be, dog hair. The room, bedding, and towels could be cleaned better. The walls are very thin, you can hear everything and the neighbors were very loud. I had to move the bed away from the wall because the neighbors were extremely loud and they would hit the wall. I was also afraid of parking in the back of the building and leaving my room after dark because this place does attract a certain kind of crowd.

Elle

Oct 25, 2020

2

Me alojé en este hotel unos meses durante un contrato de trabajo. La habitación era agradable, sin embargo, encontré golosinas para perros viejos debajo de la cama, y la ropa de cama y las toallas tenían, lo que parecía ser, pelo de perro. La habitación, la ropa de cama y las toallas se pueden limpiar mejor. Las paredes son muy delgadas, puedes escuchar todo y los vecinos eran muy ruidosos. Tuve que mover la cama lejos de la pared porque los vecinos eran extremadamente ruidosos y golpeaban la pared. También tenía miedo de estacionarme en la parte trasera del edificio y salir de mi habitación después del anochecer porque este lugar atrae a cierto tipo de gente.

Elle

Oct 23, 2020

2

I stayed at this hotel for a few months during a job contract. The room was nice, however, I found old dog treats under the bed, and the bedding and towels had, what appeared to be, dog hair. The room, bedding, and towels could be cleaned better. The walls are very thin, you can hear everything and the neighbors were very loud. I had to move the bed away from the wall because the neighbors were extremely loud and they would hit the wall. I was also afraid of parking in the back of the building and leaving my room after dark because this place does attract a certain kind of crowd.

Aron Echols

Oct 04, 2020

4

Serviço de 4 estrelas Woodspring tornando a América ótima novamente.

Aron Echols

Oct 04, 2020

4

4 Star service Woodspring Making America Great Again.

Kevin Araujo

Oct 01, 2020

5

Fui muito bem tratado por todos os membros da equipe. Eu vou ficar aqui novamente. Eu tive um pequeno problema e o cavalheiro atrás da mesa me ajudou a resolver o problema sem fazer perguntas. Boas pessoas e um bom lugar limpo para ficar. Obrigado rapazes!

Kevin Araujo

Oct 01, 2020

5

Todos los miembros del equipo me trataron muy amablemente. Definitivamente me quedaré aquí de nuevo. Tuve un pequeño problema y el caballero detrás del escritorio me ayudó a resolver el problema sin hacer preguntas. Buena gente y un buen lugar limpio para quedarse. ¡Gracias chicos!

Kevin Araujo

Sep 04, 2020

5

I was treated very kind by all the team members. I will definitely stay here again. I did have a small problem and the gentleman behind the desk helped me resolve the issue no questions asked. Good people and a good clean place to stay. Thanks guys!

Brycen Richard

Sep 01, 2020

1

Eu fiquei neste hotel por causa do furacão Laura e o furacão mudou, então eu pude ir para casa mais cedo do que o esperado, eles não me reembolsaram ou ofereceram crédito para uma futura estadia em seu hotel. Eu sou um evacuado e eles não ligaram para eles me pegou por duas noites, mas está tudo bem. Fique atento e cuidado se você ficar aqui. Serviço de atendimento ao cliente horrível.

Brycen Richard

Aug 27, 2020

1

I stayed at this hotel for hurricane Laura and the hurricane shifted so I was able to go home sooner then expected they did not refund me or offer to credit me for a future stay at their hotel I am a evacuee and they didn’t care they got me for two nights but it’s ok Be aware and careful if you stay here. Customer service awful.

Carmen Brown

Jul 08, 2020

3

Room was clean. Bed is comfortable. This place is SO NOISY!!!!!! There is no carpet so you can hear everything!!! I could hear my neighbor cough.

lauri ellavee

Feb 08, 2020

5

I have truly enjoyed staying at WoodSpring Suites. I love that they are pet friendly! The rooms are wonderful (even before renovations)! The new rooms now have all wood floors, queen size beds (that are very comfortable) and some new decor. Every staff member has been friendly and helpful when I needed something (toiletries, etc.) or have questions. I can't say enough good things about staying here and would recommend WoodSpring Suites for both short and long-term stays!

NeeNah Lee

Nov 01, 2019

4

Cheguei no meio da tarde e alguém teve que ser chamado para a recepção para eu fazer o check-in porque parecia fechado. Check-in foi super fácil e o quarto foi barato (reservei pela expedia). O quarto era limpo e apenas o que eu precisava para a noite. Boa experiência geral e eu provavelmente irá utilizá-los novamente.

NeeNah Lee

Nov 01, 2019

4

I arrived midafternoon and someone had to be called to the front desk for me to check-in because it looked closed. Check-in was super easy and the room was inexpensive (I booked through expedia). The room was clean and just what I needed for the night. Overall good experience and I will most likely use them again.

NeeNah Lee

Nov 01, 2019

4

Llegué a media tarde y alguien tuvo que llamar a la recepción para que me registrara porque parecía cerrado. El registro fue muy fácil y la habitación era barata (reservé a través de Expedia). La habitación estaba limpia y era justo lo que necesitaba para pasar la noche. En general, buena experiencia y lo más probable es que los vuelva a usar.

Lucy Gonzalez

Nov 01, 2017

5

Tera, Chris, and everyone here were so helpful when I needed personal assistance with an injury. My room was very clean and well organized, smelled fresh. The kitchenette was well maintained and clean too. The rest of the hotel, including the parking lot, was clean, quiet, and well maintained too. For a budget hotel, this is an amazing value with outstanding professional service! I appreciate their attention to safety as well. DEFINITELY recommending this place to others, and will be returning.

Lucy Gonzalez

Nov 01, 2017

5

Tera, Chris, and everyone here were so helpful when I needed personal assistance with an injury. My room was very clean and well organized, smelled fresh. The kitchenette was well maintained and clean too. The rest of the hotel, including the parking lot, was clean, quiet, and well maintained too. For a budget hotel, this is an amazing value with outstanding professional service! I appreciate their attention to safety as well. DEFINITELY recommending this place to others, and will be returning.

Jorge Fernandez

Nov 01, 2016

3

El servicio era terrible keep me gusto el cuarto y no we caro

479gnu

Great

5

This location is solid. The rooms are well laid out and comfy, the staff (Heather, Tony) is efficient, knowledgeable, helpful and really nice. Added plus: Woodspring Aquarium has everything nearby...

B F

Rudest front desk staff

1

I called down to the front desk but had to use my own cell because there wasn't one in my room and tried finally on the third try I get this rude guy named Tony. I just asked what was wrong with the...

Dawn M

Best hotel around!

5

The staff is very friendly and respectful. Vanessa is the greatest! .Housekeeping is always helpful. Large bathrooms and good size rooms make it easy to travel with kids. This is a great place to...

Extended Stay America Select Suites Austin Northwest, Austin

Extended Stay America Select Suites Austin Northwest

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Extended Stay America Select Suites Austin Northwest, Austin

Extended Stay America Select Suites Austin Northwest

Price & Availability

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Overall

Customers Review

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